Support

Need help? Talk to the founder.

Email replies within 24 hours, usually under 6. No tier-1 / tier-2 escalation. Just one person, fixing things.

General support

aadit@versus24.net

Bug reports, feature requests, account issues, refund questions.

Privacy + legal

privacy@versus24.net

Data requests under GDPR / CCPA, deletion requests, security reports.

DMCA

dmca@versus24.net

Copyright takedown notices. See Terms for the procedure.

Press

aadit@versus24.net

Reviews, interviews, podcast bookings. Subject line: PRESS.

Before you email: quick paths

  • Common questions: FAQ
  • Pricing details: Pricing comparison
  • Privacy / data export: Privacy Policy
  • Cancel subscription: Settings → Account → Manage Subscription (routes to App Store)
  • Delete account: Settings → Account → Delete Account (inside the app)

Response SLA

24 hours, usually faster.

Versus is built and supported by one person. Replies come from a human, not a help desk. If something is broken, mention "BUG" in the subject and include your phone model + iOS version, speeds things up.